Technical Service Team Member
Human Value



Our Client is an international printing group serving the packaging industry with innovative, cost-efficient label solutions. As part of the company’s business expansion we are recruiting a Technical Service Team Leader

Location: Milan with the possibility of working from a Home Office for a senior candidate


The Role

Reporting to the Managing Director the appointee will:

  • Provide technical support to the Sales team during the pre-sales and sales process
  • Provide technical support to the Company’s Clients in Italy and abroad by phone, in writing and during on-site company visits
  • Provide technical support to Quality with regards to handling and processing Client Quality claims
  • Liaise also with the Production department to discuss new Client requests, production feasibility and timing
  • Provide training to Production as appropriate
  • Collaborate with the other Senior and Experienced Technical Service Team member
  • Organise and share the team’s workload also in terms of allocated Clients
  • Collaborate with functions and teams, collaborate internationally
  • Travel to visit Clients and participate in company meetings

Candidate Profile

  • Relevant technical qualifications and ideally a University degree-holder in Chemical, Engineering or similar
  • Up to 5+ years’ previous work experience in a similar role of Technical Service Support
  • Experience from packaging companies, in particular plastic or injection-mould pakaging
  • Very good English and Italian and ideally with the knowledge of a 3rd language; German language knowledge appreciated
  • Experience from within an international company appreciated
  • Able to build relationships and collaborate with the senior and experienced team member as well as with other functions
  • Open to exchanging and sharing responsibilities
  • Proactive with regards to problem-resolution
  • Excellent interpersonal and communication skills
  • Good organizational skills; flexible
  • Curious, eager to learn, humble
  • Willing to travel as appropriate to visit clients, also located abroad
  • Driving licence B holder
  • Digitally literate
Excellent Development Prospects in a Successful Company and Solid International Group
Azioni Annuncio
Altri Annunci

  Altri annunci di questa azienda
Dettagli annuncio

Altri settori; Chimico, farmaceutico; Industria metalmeccanica; Industrie varie non classificate

Commerciale, vendite/Tecnico Commerciale; Tecnica, progettazione, r&d; Tecnica, progettazione, r&d/Ingegnere Chimico; Tecnica, progettazione, r&d/Technical Area Manager

da 5 a 10 anni

Tempo indeterminato

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